Our People

Richard Carling

Director

Having established Intas Insurance Services in July of 1998, Richard remains the sole director and major shareholder.  Richard’s focus is on the strategic direction, growth opportunities and general oversight of the business.

Richard is an integral part of the management team, assisting the General Manager and the Compliance Manager with their roles and always ensuring that Intas maintains the service standards that our customers expect and deserve.

Richard holds a Diploma of Financial Services (Insurance Broking) and is a Senior Associate and Certified Insurance Professional with the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).
 

Todd Daking

General Manager

Todd has been with Intas for over 10 years, with a wealth of life and business experience after spending over 5 years in the Commercial Real Estate industry and a further 5 years as a small business owner, all here in Launceston.

Todd holds a Diploma in Financial Services (Insurance Broking) obtained through Gold Seal Practice Management and is a member of ANZIIF (Australia and New Zealand Institute of Insurance and Finance).  Todd, whilst also maintaining a large client portfolio is the General Manager of Intas, demonstrating his ability to learn and develop his skills, whilst leading the team of Account managers and support staff.
 

Todd prides himself on his professionalism and superior level of customer service and leadership, which we believe is not only be an asset to Intas but all of his customers too.

Whilst not working, Todd enjoys travelling, playing golf and going to the gym and spending time with his friends and family and his three young boys!

Callum Woolley

Senior Account Manager

With over 30 years' experience in the insurance industry, both in Tasmania and interstate, Callum has the knowledge and skills to assist you with any of your business or personal insurance needs.  Callum prides himself on his professionalism and ability to provide a superior level of service to all his clients, enabling him to explain all facets of a comprehensive Insurance program.  Callum holds a Diploma of Business (General Insurance) and is a Senior Associate and Certified Insurance Professional with the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).

Callum specialises in all classes of insurance, including Farm Insurance, Business Insurance, Liability Insurance, Motor Vehicle Insurance and Workers Compensation to name a few and is regularly servicing most areas of the state.

Whilst not working, Callum enjoys spending quality time with his two boys, family and friends.

Darren Edmunds

Senior Account Manager

With over 4 years as an underwriter and over 25 years as an insurance broker, Darren is the person to talk to regarding any of your business insurance requirements.  As with all staff at Intas, Darren’s integrity and professionalism are second to none, as is his willingness to help his customers fully understand their options and obligations regarding both their business and personal insurances.  In addition to this Darren, holds a Diploma of Financial Services (Insurance Broking) and is a Senior Associate and Certified Insurance Professional with the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).

Darren specialises in all classes of insurance, including, but not limited to Business Insurance, Farm Insurance, Liability Insurance and Workers' Compensation Insurance.

When not working Darren enjoys spending time with his family, football, athletics and socialising with friends.

Will Homan

Compliance / Administration Manager

After a successful career spanning over 20 years as a financial adviser, Will is now responsible for our compliance obligations and administration services.
 

Will holds a Bachelor of Commerce (UTAS), a Graduate Diploma of Financial Planning and a Graduate Diploma of Applied Finance and Investments. Will has also completed the RG146 Tier 1 Insurance Broking Program.

Outside of work, Will is the Chairman of the Clifford Craig Investment Committee, an avid golfer, recreational cyclist and enjoys salt and fresh water fishing. He is married to Merodi and has two adult children Nick and Jess.
 

Lachlan Clark

Account Manager

Lachlan joined us in 2022.  With over 4 years’ experience in a local retail supervisor role, he has experience in and around a small business and understands the ins and outs of what they require to be operational.  Being in that industry, he also understands what good customer service looks like and prides himself on delivering exceptional service.

As one of our younger account managers, Lachlan is eager to explore opportunities to help with all insurance needs such as Farm Insurance, Business Insurance, Liability Insurance, Motor Vehicle Insurance and Workers Compensation to name a few.

Lachlan has completed the RG146 Tier 1 Insurance Broking Program and holds a Diploma of Insurance Broking.

Whilst not working, Lachlan enjoys being a goalkeeper for Launceston City in the NPL Tasmania and also spending time with friends and family.

Levi Carling

Account Manager

Starting at Intas in May 2022, Levi has quickly become an essential part of the Intas team and our youngest Account Manager.  His determination to learn and develop is shown in his personalised and professional customer service.  With a focus on customer satisfaction, Levi goes the extra mile to cater to your business and personal insurance requirements.

Levi has gained experience in all classes of insurance, including Domestic, Business, Liability, Motor and Worker’s Compensation, while assisting his own clients and other Senior Account Managers.  Having also worked heavily in the claims department he can confidentially help you navigate your claims to achieve the best outcome every time.

Levi has completed the RG146 Tier 1 Insurance Broking Program and holds a Diploma of Insurance Broking.

While away from work Levi enjoys going to the gym, playing golf and spending quality time with his friends and family.

Nick Homan

Account Manager

Nick joined Intas in June 2023, following 3 years working as an accountant at a local firm.

Nick holds a Bachelor of Business (UTAS) and has completed the RG146 Tier 1 Insurance Broking Program and the Diploma of Insurance Broking.

Nick is able to assist our clients (new and old) with a wide range of insurance needs, including Farm Insurance, Business Insurance, Liability Insurance, Motor Vehicle Insurance, and Workers Compensation, among others.

Outside of work, Nick enjoys playing football with the South Launceston Bulldogs, is an avid golf and enjoys socialising with friends and spending time with family.
 

Dean Tomkinson

Account Manager

Dean joined our team in 2025, bringing with him over five years of experience in insurance broking.

He has worked extensively with small to medium-sized businesses and has a strong understanding of their operational needs and risk exposures. Having come from a customer-focused industry, Dean knows what great service looks like and takes pride in delivering an exceptional experience for every client.  He is passionate about helping clients find the right cover for their unique circumstances, including Business Insurance, Liability Insurance, Motor Vehicle Insurance, Farm Insurance, and Workers Compensation just to name a few.

Dean has completed the RG146 Tier 1 Insurance Broking Program and is currently working towards his Diploma of Insurance Broking.

Outside of work, Dean enjoys attending motorsport events and spending quality time with friends and family.

Tom Crack

Account Manager

Tom started his journey with Intas in October 2022, beginning in our claims team where he worked to provide efficient, high-quality service and support to clients.

With a strong background in customer service, Tom’s role has since transitioned to include broking and he now manages a portfolio of clients within our customer service team, focusing on building relationships and delivering tailored insurance solutions.

Tom has completed both the RG146 Tier 1 Insurance Broking Program and Diploma of Insurance Broking which has allowed him to develop his knowledge to assist new or existing clients with any of their insurance needs.

Outside of work, Tom enjoys a hit of golf, playing guitar, and spending time with his friends and family.

Amber Gale

Claims Manager

Amber joined the Intas team in January 2013.  Amber has had over 10 years experience in providing great customer service with her time here at Intas.  Amber is always willing to help and is a very enthusiastic member of the Intas team always endeavouring to assist in anyway she can.  If she cannot directly assist you, she will gladly find one of our other friendly staff who can.

Amber heads up our Claims Team and has completed her Diploma of Insurance Broking and Certificate III in Business Administration which places her in good stead for her current role here at Intas.

In her spare time Amber enjoys travelling, language studies, sewing and spending time with her friends and family.

Jeanie Stokell

Assistant Account Manager

Jeanie has come from a banking, finance and insurance background, having spent 11 years in the Banking and Finance sector and 14 years in General Insurance.

Jeanie has fulfilled many varied roles including reception, credit control, underwriting, claims, office management.

Jeanie works on a part time basis as she is also involved in the family business.  Jeanie’s main role at Intas is claims management and assisting Account Managers in any way she can.  Great customer service and getting best results and outcomes drives her daily work.

In her spare time, Jeanie enjoys spending time with family and friends, camping, reading, travelling, and supporting her three adult children and husband.

Jeanie also has a small hobby farm keeping her busy with sheep, chooks, a mischievous Golden Retriever Ben and her daughter’s pug – Doug.

Tracy Smee

Assistant Account Manager

Tracy joined Intas in March 2021.  Prior to commencing with Intas, Tracy worked at Allianz as a Case Manager in Workers Compensation.  Tracy has also worked in the Motor Industry for 28 years in the positions of General Sales Manager, New Car Manager and Fleet Sales Manager.  In these positions Tracy was responsible for sales performance and customer service in line with manufacturer expectations

Tracy has a high level of motivation to undertake new challenges and to exceed the expectations of her clients.

Over the years Tracy built many relationships with businesses and customers in Tasmania.  These relationships have continued since Tracy’s commencement with Intas.

Tracy is a keen horse rider and is currently competing in Endurance riding.  Tracy also likes to bushwalk and has successfully hiked the Kokoda track and has trekked up to Mt Everest base camp.

Michelle Brain

Assistant Account Manager

Michelle joined Intas in 2021 after 15 years in customer service and management.

Michelle continues to provide exceptional customer service to our clients, putting her experience to good use.  While at Intas she has covered a variety of roles, including receptionist, claims assistant, and now assistant account manager, where her primary role is assisting senior account managers to deliver the best possible service and results for our clients.

Michelle is a friendly, genuine, and always a willing Intas team member who is prepared to help in any way she can.

Michelle recently completed her Tier 1 in insurance broking and has completed her Certificate 3 in business.

Outside of work, Michelle and her husband love spending quality time with their three adult children and their partners, including regular family dinners, day trips, weekends, and holidays together.  Michelle also enjoys spending time in the kitchen cooking, relaxing at her family's east coast shack, catching up with friends for coffee, and enjoying a good glass of wine.

Montana Wakeford

Assistant Account Manager

Montana joined the Intas team in December 2021.  Montana has had over 6 years’ experience in providing great customer service via her time here at Intas and her previous part time employment.  Montana is always willing to lend a helping hand and is a very enthusiastic member of the Intas team.

Montana has recently completed her Certificate III in Business Administration and Tier 1 in Insurance Broking, which places her in good stead for her current role here at Intas.

Outside of work, Montana enjoys spending time with her friends, family and much loved Guinea Pigs.
 

Elise Terry

Assistant Account Manager

Elise joined the Intas team in November 2022.  Prior to commencing with Intas, Elise was in a management role in the hospitality industry.  Elise has also held administration and sales roles, with customer service being her key focus.

Elise has a high level of motivation to undertake new challenges and seeks further learning opportunities to exceed the expectations of clients.  Elise has completed her Tier 1 in Insurance Broking, which places her in good stead for her current role here at Intas.

In her spare time Elise enjoys spending time with her family and friends, learning the French language, reading and cooking.